University Of Sussex Health Centre

Health Centre, Falmer, Brighton, East Sussex, BN1 9RW 651 reviews

Reviews

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Page 79 of 102
 
Written by a patient
3rd August 2016


Everyone was helpful and the waiting time just fine. I was, overall, very satisfied with the reception, nurse as well as doctor I met.

8th August 2016
Response from University Of Sussex Health Centre

Thank you for taking the time to send us feedback

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Cleanliness
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Appointment
 
Written by a patient
13th July 2016


Most of the nurses and doctors are lovely, however there's the odd couple who can be unkind. I understand you're all very busy, but dealing with an incredibly personal issue is very difficult, and there are some nurses who appear irritated if I'm struggling to get the words out, or in one case, the urine out for a urine test. I can't pee on demand, and having someone banging on the door telling me to hurry up because there are other patients doesn't help! I was only in there no more than 5 mins, so it was completely unnecessary. Also, I had to wait about 40 minutes for my prescription, which was bordering on the ridiculous! However, the drop in clinic is a great idea and runs smoothly, and I very rarely have trouble seeing someone if I need to.

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
7th July 2016


Its a busy surgery - dealing with lots of students - but they have good systems in place to make sure people are seen as quickly as possible.

11th July 2016
Response from University Of Sussex Health Centre

Thank you for taking the time to send us feedback

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
6th July 2016


The nurse at the triage was super nice and I could tell she really cared about my situation. In contrast the doctor that visited me afterwards was sort of standoffish and I had the impression I was just a number to him rather than a patient. Overall everyone was very professional and I am satisfied with the care I've received.

11th July 2016
Response from University Of Sussex Health Centre

Thank you for your feedback, we appreciate your comments. If you would like to discuss anything further, please email one of our team – admin.unimed@nhs.net

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
20th June 2016


really great, quick to get appointment and very friendly and helpful.

21st June 2016
Response from University Of Sussex Health Centre

Thank you for taking the time to send us feedback

Recommend
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Cleanliness
Staff
Appointment
 
 

Page 79 of 102

University Of Sussex Health Centre was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

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Short link to review University Of Sussex Health Centre: http://iwgc.net/ejg3d

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